I think this topic could require a dedicated daily blog – I am not that blogger. However, associations are a major focus of my professional life and the main topic of my weekly blog. Associations (groups of people or companies with similar interests, similar professions or similar industries) are part of the backbone of America. [...]
Archive for the ‘Random’ Category
What would our Founding Father’s think of us now?
Posted in Association Management Companies, Leadership, Random, Uncategorized, Volunteerism on September 26, 2011 | Leave a Comment »
Save Time – Stop Excessive Emailing
Posted in Association Management Companies, CM Services, Leadership, Random, Volunteerism on August 29, 2011 | Leave a Comment »
As business and association leaders we all receive and send hundreds of emails daily. Including junk/spam and legitimate emails, I receive 300 emails daily on average. I send on average 50 emails daily. If it takes av average of 30 seconds for me to review and take action on emails I receive (obviously some take [...]
Can Leaders Avoid Burnout
Posted in Association Management Companies, CM Services, Leadership, Random, Volunteerism, tagged associations, burnout, leadership, multitasking on May 2, 2011 | 1 Comment »
I recently read an article about how “high achievers” can overcome burnout. It assumed (and I happen to agree) that people who work at a fast pace and under significant stress (call them leaders) can sometimes tire from their work and if they don’t deal with the exhaustion properly, may become ineffective. A few of [...]
Have You Planned Your Exit Strategy?
Posted in CM Services, Leadership, Random on April 19, 2011 | Leave a Comment »
One of the many common traits of great leaders is they have a vision for their business and it includes a succession plan for themselves. They are positioning their business to succeed without them. Though many entrepreneurs are great leaders, some are not by nature – but they can be. To be great, however, entrepreneurs [...]
Great Customer Service Leads to Loyal Customers
Posted in CM Services, Meetings, Random, tagged customer service, hotels on February 15, 2010 | Leave a Comment »
My job requires me to travel a lot. I see many hotels all over the country. I am loyal to certain hotel brands. What makes me loyal to those brands? It’s not the quality of the beds, its not the quality of their food or the size of their workout facilities. Sure, those things can [...]
Why can’t we all be more selfless?
Posted in CM Services, Random, Volunteerism, tagged courtesy, leadership, respect, selfless on January 11, 2010 | 1 Comment »
I have been thinking about the way people interact with each other. Not the ways in which they interact but HOW they interact – how people treat each other. I am disappointed with the way we treat each other, in our business and our personal lives. It seems to me every generation of people have [...]


Rick Church is Head Coach of CM Services, Inc. The Association Partnership Company. CM Services pioneered the concept of developing long-term partnerships with national and international trade associations and professional medical associations. Mr. Church has published articles and given presentations about association leaders (both volunteer and paid). Mr. Church served as president of the Association Management Company Institute (AMCi). While on AMCi's Board of Directors, Mr. Church was very involved in the development of the AMCi/ANSI standard for Association Management Companies and the AMCi certification program based on that standard.