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Over the last several years leaders of businesses all over the US, and even the world have had to engage their workforce to work harder and work more for less. These are the realities of the economy we all are living and working in.

Perhaps at no time have leaders had as great a challenge as they are now faced with: Engaging employees.

Engaging employees means creating and harnessing their positive energy toward great things for the company. And equally as important reducing or eliminating negative energy that can drag an entire company down.

I recently read and article about the concept of harnessing the positive energy of your workforce. (Click here to read it).

I plan on purchasing the book, “Leading the High Energy Culture”. In a future blog, perhaps I’ll report on what I learn from the book.

Do you have a high energy workforce right now?

I recently read a blog posting by leadership expert Terry Starbucker. In it, Terry describes the steps new leaders need to take to establish (or re-establish) trust with a group of skeptical followers.

Read the post by clicking here.

I couldn’t agree more that TRUST is the key to successful leadership. Also trust is not something you acquire without a proven track record – you must earn trust by your actions.

What do you do to establish trust in your company? In your association? In your family?

If you read my blog regularly you know I read (and write) a lot about leadership. I believe good leaders make organizations (their companies or associations) successful.

I also know that no one is perfect. It is impossible for good leaders to be good all the time.

I have been bothered by something I have noticed in some organizations for some time. I haven’t been sure how to describe it. I have also been a little embarrassed to discuss it – frankly I wasn’t sure if my leadership was faltering and creating the opportunities for these bothersome situations to occur.

Here is the situation: I have witnessed leaders in organizations repeatedly put their own personal interests above the interests of the organization. There are many challenges with this behavior. The most concerning however, is that the organization cannot reach its potential unless its leadership puts the interests of the organization ahead of their own interests.

I recently saw a poll conducted in the SmartBrief on Leadership I subscribe to. The poll question was this: “How well do leaders in your organization compromise with each other to achieve the best result?”

I was shocked at the results.

  • 50% of respondents said they often put their organization first but sometimes personal interests prevail
  • 27% of respondents said they always negotiate and compromise, and put the business first.
  • 15% of respondents said they often put personal interests ahead of their organizations’
  • 7% of respondents said they always put personal interests ahead of their organizations’

My shock is that so many people always or often put their own personal interests ahead of their organizations’.  It is my belief that when people put their own interests above those of the organization, it is the beginning of the end for the organization.

How can an organization survive, let alone be a successful, “best in class” organization if its constituents are not as interested in achieving the mission of the organization and delivering value to the organization’s customers as they are in whatever personal agenda they may have?

Even good leaders cannot keep people from putting their personal interests ahead of their organizations’.  So, what can good leaders do to help their organization succeed in spite of their self serving peers?

My answer – always do what’s right regardless of how unpopular that choice may be.

What’s your answer?

 

 

Experts, consultants and pundits like to share their opinions of trends and issues affecting businesses or associations. When it comes right down to it, that’s all they are, opinions. For this blog posting, I cannot help but throw my opinions out there about some trends I see affecting businesses and associations. More importantly, I would like to offer suggestions for how leaders can address these trends. Hopefully, my thoughts will spark some ideas of your own. If so, please feel free to share them by replying to the blog posting.

1. Mobility. Every day your employees, customers, suppliers and members become more and more mobile. People can literally conduct business from anywhere in the world. The result of this trend is people are connected 24/7. Fewer people are able to shut down the connection even to relax over a weekend or during a vacation. I believe for people and their organizations to remain healthy, they must disconnect occasionally. Leaders must encourage and even set the example for their people to disconnect. Creativity can be inspired and new ideas can be generated through disconnecting, even if for a short time.

2. Social Media. If mobility has created the opportunity for us to be connected all the time to our work, social media has actually connected us – both for social and work reasons. There is a definite trend toward businesses and associations creating ways for their customers and members to stay connected with each other through LinkedIn and Facebook groups, twitter postings and more. Businesses and associations that aren’t taking advantage of these media are losing marketshare and probably the respect of their customers. How can leaders help their organizations address the inherent challenges that come along with social media? Does your organization have a policy that provides direction to your employees about their use of social media during work hours? You should. Does your organization’s social media policy address how your employees can and should represent your company online? As leaders, you should be at the forefront of this issue – start a blog; participate in the social media groups on behalf of your organization. Not only will you be leading by example but you will be better connected to your employees and your customers.

3. Effects of economic downturn on personalities. This is the most challenging of trends. The last several years have been difficult for most people. Businesses have struggled. Many have gone out of business. Unemployment is high and the fear of becoming unemployed is higher. A result of these challenging economic times and the fears they have caused, is people have shorter tempers; people are less willing to accept mediocrity; and people are applying more emphasis on price and less on value. How do we deal with this as leaders? We have to listen more carefully, we have to respond more directly and we have to communicate, communicate, communicate.

These certainly aren’t the only three trends in the business and association world. They strike me as three of the most prominent trends. What other trends do you see and how do you recommend leaders deal with them?

We talk a lot about leadership and good or even great leaders in this blog.

I have been thinking a lot about how leaders handle adversity recently. A few recent occurrences have led me to these thoughts.

First, last night was the Super Bowl. There are always winners and losers in sporting events. On a big stage like the Super Bowl, these winners and losers often seem larger than life. Last night the big winner was the New York Giants and their quarterback – Eli Manning. They may have faced adversity much of the season – I think they are the team with the most losses to ever win the Super Bowl. But last night, they overcame any and all adversity and won the biggest game on the biggest stage.

The New England Patriots on the other hand were the losers. A few years ago they seemed like they might be the best football team of all time. They had won multiple Super Bowls. They were led by their defensive minded coach and their confident quarterback, Tom Brady. In fact, many football experts were saying Tom Brady would go down as the greatest quarterback of all time because of the way he led his team through adversity to victory. It seemed the Patriots always believed they would win because that was the confidence Tom Brady, their leader, gave them.

Last night, and the last time the Patriots played in the Super Bowl against the Giants, Tom Brady couldn’t overcome the adversity, he couldn’t lead his team to victory. I certainly wasn’t in the huddle with the team. But I am guessing Mr. Brady is calm, cool and collected in the huddle, even when the game is on the line.

I am guessing, his blood pressure doesn’t spike, his voice doesn’t crack, his volume doesn’t increase (except maybe to overcome the noise made by ravenous football fans). I think the confidence he exudes to his teammates is one of the reasons the Patriots come up on top so often.

As leaders, we sometimes face other kinds of adversity than the adversity a football team faces. Last night, my three year old son was bitten in the face by a dog belonging to our good friends.

We were (and are) very concerned about our son. It would have been easy to yell, scream and cry when this happened. I certainly felt all those emotions.

But as the leader of my family, I needed to be the anchor, the true north. I needed all my children and my wife to see that I was confident everything would be okay – even if at times I wasn’t so sure.

In business we face challenges every day. Our employees face these same challenges and need to be confident that our companies will overcome the challenges we face and succeed.  As leaders it is our job to make sure our employees have that confidence.  It is our job to lead our employees to victory even when they think it is unattainable.

How do you present a calming influence over your employees during stressful times?

Leaders have to develop new and innovative ways to motivate their followers every day. But what motivates leaders?

I started thinking about this question recently when my 8th grade son wasn’t motivated to get out of bed early one school morning to participate in one of his final basketball practices. Of course it wasn’t too hard for me to motivate him – ‘get up or there won’t be any XBox this weekend’. But why couldn’t he motivate himself to get up?

He is a leader. Not in the same sense you or I am – yet – but a leader none the less.

In the car on the way to school he was still complaining about having to get up early. He was giving excuses for why he shouldn’t have to – it’s the last week of basketball; I’m not going to get any better or worse by not practicing this morning; I’m not going to play any more or less in the game if I miss practice, etc.

I told him what I think most fathers (leaders) would have told him. “You made a commitment to your team. You need to see your commitment through.” Then I took off my fatherly hat and thought about the situation from a different perspective – that of a mentor.

I reminded him that he is a leader on the team and in school. That he aspires to be a leader in life. I validated his feelings by letting him know there are days when I don’t want to get out of bed too. I told him one of his jobs as a leader is to motivate his followers and that he can’t do that if he isn’t motivated. I mentioned that what motivates one person doesn’t necessarily motivate another and suggested that he needs to determine the things that most motivate him and be prepared to call on them when he needs motivating.

I gave him some suggestions: Set a goal and use a picture of that potential achievement as your motivation; find a book or movie that motivates you; find a song that motivates you.

In the end, he made it to practice – though a few minutes late – and we had an opportunity to connect about leadership. That really motivated me for the day.

What are some things that motivate you?

Tebow Time

You would have to be living under a rock over the last few months if you hadn’t heard something about a professional football player named Tim Tebow.

Tebow is the quarterback of the Denver Broncos. The reason he’s been much talked about over the last few months is he is not the traditional NFL quarterback. He is left handed, doesn’t have a strong arm, is considered more of a running quarterback than a “pocket passer”, and some would say he wears his faith on his sleeve. Oh yeah, and since he became the starting quarterback for the Denver Broncos, they have won so much they made the playoffs – even though they were only playing him originally because the playoffs seemed out of reach.

Well last night Tebow and the Broncos did it again. They beat the Pittsburgh Steelers in overtime to advance to the second round of the playoffs. Clearly, Tebow is special.

I have been listening to all the sports pundits talk about what makes Tebow special. Even some traditional news outlets have picked up the story. While he is certainly a skilled athlete, most agree his skills are not superior to many other quarterbacks in the NFL.

Some may say it’s his religious faith. I commend his beliefs but I suspect there are many other professional football players with similar beliefs.  So what is it that makes him special?

I can tell you what it is and I’ve never even met Tebow. It’s LEADERSHIP.

Tebow’s teammates believe in him. They are willing to follow him anywhere. They are willing to give everything they have in pursuit of the common goal (winning the game) as they see him doing the same thing. And guess what. Here’s the part you haven’t heard before.

He believes in them.

Too often we talk about great leaders as these strong personalities that people are drawn to and for whom they are willing to give their all. I believe many great leaders have those strong personalities. I believe one of the characteristics of a great leader is one who has committed followers. People who believe strongly in the leader.

However, if the leader doesn’t share that commitment, belief and faith in his followers, he will not be a leader for long. Think about the people you lead every day. Do they believe in you? Of course they do. Do you believe equally in them? If not, think about why not and what needs to happen for you to share the belief.

Great, winning organizations have great leaders and great followers who believe equally in each other and the goals they are trying to reach together.

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