One challenge for any leader is understanding the “pulse” of their organization. Often times people try to shelter leaders from concerns, issues and bad news. As a result, leaders can get a false sense of what’s going on in their business.
I read a great post today about just this topic. The author of “Mindreading 101: The 10 Questions You Need to Ask Your Team Every Week” has excellent ideas for how leaders can keep their finger on the pulse of their organization and make their team members feel important and valued at the same time.
What questions do you ask your employees to maintain an understanding of what’s going on in your company?
Rick Church is Head Coach of CM Services, Inc. The Association Partnership Company. CM Services pioneered the concept of developing long-term partnerships with national and international trade associations and professional medical associations. Mr. Church has published articles and given presentations about association leaders (both volunteer and paid). Mr. Church served as president of the Association Management Company Institute (AMCi). While on AMCi's Board of Directors, Mr. Church was very involved in the development of the AMCi/ANSI standard for Association Management Companies and the AMCi certification program based on that standard.
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