“Listening is a skill”. I have used those words many times – mostly saying them to my children when they haven’t done what they were asked to do – not because they’re bad kids, but because they didn’t listen to the instructions.
Listening truly is a skill. As leaders, one of the most powerful things we can do is listen. When we truly listen we learn more and we give the person we’re communicating with the impression that we truly care about them and their issue. When people see that level of caring, they will go the extra mile for us.
I read a great article on listening today. Click here to read it.
I am going to make a more conscientious effort to be an attentive and active listener in my interactions. Let’s all do the same and share your results on this blog.
Rick Church is Head Coach of CM Services, Inc. The Association Partnership Company. CM Services pioneered the concept of developing long-term partnerships with national and international trade associations and professional medical associations. Mr. Church has published articles and given presentations about association leaders (both volunteer and paid). Mr. Church served as president of the Association Management Company Institute (AMCi). While on AMCi's Board of Directors, Mr. Church was very involved in the development of the AMCi/ANSI standard for Association Management Companies and the AMCi certification program based on that standard.
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